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Admissions and Marketing Director - Genesis HealthCare - Whitefish, MT

Admissions and Marketing Director - Genesis HealthCare - Whitefish, MT
Area of Interest : Marketing/Business Development
Position Type : Full Time - Permanent

Relocation Approved :
Recruiter : Filiaggi, Tara
Job Description : Interested candidates please contact Josh Brown at 406-862-3557 or at

Location: Whitefish Center, Whitefish, Montana

The Admission Director is responsible for managing the customer flow, admissions process and marketing program for the center. Responsibilities include guiding marketing program for healthcare services which assures: strong customer, referrer, and payor satisfaction; appropriate market penetration; positive public image; maximization of center profitability and census goals.

1. Assess inquiries when necessary and respond to referrers within one hour whenever possible, facilitates admission decision and ensures positive admission experience for customer and family;

2. Meets census goals by working with the center's interdisciplinary team and Network entities to coordinate customer flow into and through the nursing center;

3. Ensure an immediate response to phone, fax, and walk-in inquiries and referrals;

4. Coordinates tour, application, and sales process with customers, families and referrers, either personally or with appropriate back-up systems;

5. Ensures proper completion, signing and distribution of paperwork;

6. Meets with family and customers on day of admission and ensures appropriate preparation of room and introduction to nursing staff on unit;

7. Communicates admission criteria to referral sources, customers and families;

8. Ensures comprehensive gathering and documentation of customer data which will enhance appropriate placement within the Network;

9. Maintains thorough knowledge of medical, social and financial information relating ...
Found at on 2013-01-06

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