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Admissions and Marketing Director - Genesis HealthCare - Whitefish, MT

Admissions and Marketing Director - Genesis HealthCare - Whitefish, MT
Whitefish
Area of Interest : Marketing/Business Development
Position Type : Full Time - Permanent

Relocation Approved :
Recruiter : Filiaggi, Tara
Job Description : Interested candidates please contact Josh Brown at 406-862-3557 or at josh.brown@sunh.com.

Location: Whitefish Center, Whitefish, Montana

POSITION SUMMARY:
The Admission Director is responsible for managing the customer flow, admissions process and marketing program for the center. Responsibilities include guiding marketing program for healthcare services which assures: strong customer, referrer, and payor satisfaction; appropriate market penetration; positive public image; maximization of center profitability and census goals.

RESPONSIBILITIES/ACCOUNTABILITIES:
1. Assess inquiries when necessary and respond to referrers within one hour whenever possible, facilitates admission decision and ensures positive admission experience for customer and family;

2. Meets census goals by working with the center's interdisciplinary team and Network entities to coordinate customer flow into and through the nursing center;

3. Ensure an immediate response to phone, fax, and walk-in inquiries and referrals;

4. Coordinates tour, application, and sales process with customers, families and referrers, either personally or with appropriate back-up systems;

5. Ensures proper completion, signing and distribution of paperwork;

6. Meets with family and customers on day of admission and ensures appropriate preparation of room and introduction to nursing staff on unit;

7. Communicates admission criteria to referral sources, customers and families;

8. Ensures comprehensive gathering and documentation of customer data which will enhance appropriate placement within the Network;

9. Maintains thorough knowledge of medical, social and financial information relating ...
Found at ghcjobs.apply2jobs.com on 2013-01-06


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